Name and contact details of the data controller and the company data protection officer.
The company data protection officer can be reached at the above address or at the following contact details:
When you visit our Internet pages, personal data is also processed.
In order for the pages to be displayed in your browser, the IP address of the terminal device you are using must be processed. In addition, there is further information about the browser of your end device.
We are obligated under data protection law to also ensure the confidentiality and integrity of the personal data processed with our IT systems.
For this purpose, the following data is logged:
Information about the browser type and version used.
The user's operating system
The user's Internet service provider
The user's IP address (for a maximum of 7 days)
Date and time of access
Websites from which the user's system accesses our website
Websites that are accessed by the user's system via our website
The IP address is deleted or anonymized after a maximum of 7 days from all systems used in connection with the operation of these Internet pages. We can then no longer establish a personal reference from the remaining data.
The data is also used to correct errors on the website.
The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO. Our "interest" as defined by Art. 6 (1) (f) is the operation of this website and the implementation of the protection goals of confidentiality, integrity and availability of the data.
SSL or TLS encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Cookies are used on our Internet pages. Cookies are small pieces of text information that are stored in your terminal device via your browser. The cookies are necessary to enable certain functions of our Internet pages. On the one hand, we use session cookies, which are automatically deleted by your browser immediately after you have finished visiting the website. In the area of web analysis, we also use persistent cookies.
You have the option of preventing the setting of cookies by making the appropriate settings in your browser. However, we would like to point out that the use of our Internet pages may then only be possible to a limited extent. Cookies do not install or start any programs or other applications on your computer.
The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO in conjunction with § 15 TMG. Our "interest" in the sense of Art. 6 para. 1 lit. f) is the operation of these Internet pages.
Contacting us by form, contacting us by e-mail
We offer contact forms on our website, which you can use to contact us with concerns regarding our service, such as inquiries. The personal data provided will be stored for the purpose of processing the inquiry and in case follow-up questions arise.
Alternatively, it is possible to contact us via our e-mail address, which is linked to various buttons. In this case, the user's personal data transmitted with the e-mail will be stored for the purpose of processing the message and in the event that follow-up questions arise.
Inquiries and messages received via the contact forms on our website or via our e-mail address are generally stored in our CRM system. The CRM system is regularly checked to determine whether data can be deleted. If data is no longer required in the context of a guest or interested party relationship or if a conflicting interest of the guest or interested party prevails, we will delete the relevant data, provided that there are no legal retention obligations to the contrary.
The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO. Our "interest" within the meaning of Art. 6 para. 1 lit. f) is communication with guests and interested parties.
Recipients / passing on of data
As a matter of principle, data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.
However, we may use service providers for the operation of this website, our newsletter, online bookings via our website or for other products from us. Here it may happen that a service provider obtains knowledge of personal data. We select our service providers carefully - especially with regard to data protection and data security - and take all measures required by data protection law for permissible data processing.
Minors may not transmit any personal data to us without the consent of their legal guardians. We do not process any knowingly obtained personal data of minors within the scope of our Internet presence.
Inclusion of services and content from third-party providers
Third-party content is integrated within the website. For the use of such content, the transmission of the user's IP address to the respective third-party provider is technically necessary. This is because without the IP address, the third-party providers would not be able to send the content embedded in the website to the browser of the respective user. We have no influence on whether a third-party provider stores or otherwise uses the IP address, e.g. for statistical purposes.
Google Maps is used in the interest of easy location. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO. When Google Maps is called up, servers in the USA or in any case outside the EU are called up. An adequate level of data protection is evidenced by the fact that Google LLC is listed in the Privacy Shield.
We use the Google service reCaptcha to determine whether a human or a computer makes a certain entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation. There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).
Your rights as a data subject
Insofar as your personal data is processed on the occasion of your visit to our website, you are entitled to the following rights as a "data subject" within the meaning of the GDPR:
You can request information from us as to whether personal data of yours is being processed by us. There is no right to information if the provision of the requested information would violate the duty of confidentiality pursuant to Section 57 StBG or if the information must be kept secret for other reasons, in particular due to an overriding legitimate interest of a third party. Notwithstanding this, there may be an obligation to provide the information if your interests outweigh the interest in secrecy, in particular taking into account imminent damage. The right to information is also excluded if the data is only stored because it may not be deleted due to legal or statutory retention periods or exclusively serves the purposes of data security or data protection control, provided that the provision of information would require a disproportionately high effort and processing for other purposes is excluded by appropriate technical and organizational measures. If the right to information is not excluded in your case and your personal data is processed by us, you can request information from us about the following:
Purposes of processing,
Categories of personal data processed by you,
Recipients or categories of recipients to whom your personal data are disclosed, in particular in the case of recipients in third countries,
if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining the storage period,
the existence of a right to rectify or erase or restrict the processing of personal data concerning you or a right to object to such processing,
the existence of a right of appeal to a supervisory authority for data protection,
if the personal data have not been collected from you as the data subject, the available information on the origin of the data,
the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the scope and intended effects of automated decision-making,
in the case of transfer to recipients in third countries, unless there is a decision by the EU Commission on the adequacy of the level of protection pursuant to Article 45(3) of the GDPR, information on what appropriate safeguards are provided pursuant to Article 46(2) of the GDPR to protect the personal data.
Correction and completion
If you discover that we have inaccurate personal data about you, you may request that we correct this inaccurate data without delay. In the case of incomplete personal data concerning you, you can demand that it be completed.
You have a right to erasure ("right to be forgotten"), unless the processing is necessary for the exercise of the right to freedom of expression, the right to information or for compliance with a legal obligation or for the performance of a task carried out in the public interest and one of the following reasons applies:
The personal data are no longer necessary for the purposes for which they were processed.
The justification basis for the processing was solely your consent, which you have revoked.
You have objected to the processing of your personal data which we have made public.
You have objected to the processing of personal data that we have not made public and there are no overriding legitimate grounds for the processing.
Your personal data has been processed unlawfully.
The erasure of the personal data is necessary to comply with a legal obligation to which we are subject.
There is no right to erasure if, in the case of lawful non-automated data processing, erasure is not possible or only possible with disproportionate effort due to the special nature of the storage and your interest in erasure is low. In this case, the restriction of processing takes the place of deletion.
Restriction of processing
You may request us to restrict processing if one of the following reasons applies:
You dispute the accuracy of the personal data. In this case, the restriction may be requested for the period of time that allows us to verify the accuracy of the data.
The processing is unlawful and you request the restriction of the use of your personal data instead of erasure.
Your personal data is no longer required by us for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims.
You have lodged an objection pursuant to Art. 21 (1) DSGVO. The restriction of processing may be requested as long as it is not yet clear whether our legitimate reasons outweigh your reasons.
Restriction of processing means that the personal data will only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. Before we lift the restriction, we have the obligation to inform you about it.
You have a right to data portability, provided that the processing is based on your consent (Article 6 (1) sentence 1 a) or Article 9 (2) a) DSGVO) or on a contract to which you are a party and the processing is carried out with the help of automated procedures. The right to data portability in this case includes the following rights, provided that this does not affect the rights and freedoms of other persons: You may request us to provide you with the personal data you have provided to us in a structured, common and machine-readable format. You have the right to transfer this data to another controller without hindrance on our part. To the extent technically feasible, you may request that we transfer your personal data directly to another controller.
Insofar as the processing is based on Art. 6 (1) sentence 1 (e) DSGVO (performance of a task in the public interest or in the exercise of official authority) or on Art. 6 (1) sentence 1 (f) DSGVO (legitimate interest of the controller or a third party), you have the right to object to the processing of personal data concerning you at any time on grounds relating to your particular situation. This also applies to profiling based on Article 6 (1) sentence 1 letter e) or letter f) DSGVO. After you have exercised your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
You may object at any time to the processing of personal data concerning you for direct marketing purposes. This also applies to profiling associated with such direct marketing. After exercising this right of objection, we will no longer use the personal data concerned for direct marketing purposes.
You have the option of informally notifying our company of your objection by telephone, e-mail, or, if applicable, by fax or to our postal address listed at the beginning of this data protection declaration.
Revocation of consent
You have the right to revoke a given consent at any time with effect for the future. The revocation of consent can be communicated informally by telephone, by e-mail, if necessary by fax or to our postal address. The revocation does not affect the lawfulness of the data processing that was carried out on the basis of the consent until receipt of the revocation. After receipt of the revocation, the data processing that was based exclusively on your consent will be discontinued.
If you believe that the processing of personal data concerning you is unlawful, you may lodge a complaint with a data protection supervisory authority competent for the place where you reside or work or for the place of the alleged infringement.